THE MANAGER’S ROLE
The role of a community association manager is to implement the decisions of the board of directors; administer the services, programs, and operations of the association within the policies and guidelines set by the board; fulfill the terms of his or her contract or agreement; and provide information, training, and, often, advice and assistance to the board as it sets policies and makes decisions.
A manager’s authority and responsibility are defined and limited by:
• Governing documents that define the authority of the board to enter into a contract (some governing documents also require the board to retain a community association manager).
• The manager’s management contract or employment agreement with the board.
• Actions of the board that delegate specific authority and duties to the manager
Please see CAIonline.org for full resources for HOA Leaders and Management.
“Reprinted with permission of Community Associations Institute. Learn more by visiting www.caionline.org, writing firstname.lastname@example.org or calling (888) 224-4321.”
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