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Why your HOA board Complaint is Being Ignored..
Serious complaints about tHOA or Condo Boards have a difficult time getting traction with the authorities.

Karel Costa-Armas
Nov 22, 20242 min read
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When to Call Management or Maintenance After Hours
When to Call Management or Maintenance After Hours

Karel Costa-Armas
Jun 15, 20243 min read
19 views
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Basic Homeowner Rights in Communities
What are your rights as an owner-member in an association? - To be treated fairly and with respect? - To be governed by competent board...

Karel Costa-Armas
May 6, 20241 min read
27 views
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Empathy and Compassion - Listening and Understanding Complainants
Nobody likes to hear complaints. Especially when the complaints come from the same people over and over again. Community Association...

Karel Costa-Armas
Feb 21, 20243 min read
25 views
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The Secret – Accountability
What would be the one thing concerned owners want from their leadership? Accountability.

Karel Costa-Armas
Feb 20, 20242 min read
19 views
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Red Flags - That Indicate Trouble at Your Association
Here are four red flags that may cause you to believe you have a legitimate claim that points to Fraud or Theft in your community:...

Karel Costa-Armas
Feb 2, 20242 min read
166 views
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Do Not Let the Board be Abused and Interrogated.
There may come a time when you witness a resident being rude, loud, and abusive. Actually, it occurs quite often at board meetings. It...

Karel Costa-Armas
Jan 18, 20243 min read
54 views
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Detecting FRAUD and THEFT at Community Associations
As a consultant for community associations, I get calls quite often for suspicions of Fraud and Theft at their community. It’s almost...

Karel Costa-Armas
Jun 20, 20232 min read
1,407 views
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Social Media for Community Associations - Procedures and Etiquette
Social Media for Community Associations - Procedures and Etiquette , Online Conduct Guidance for Boards and Managers

Karel Costa-Armas
May 27, 20238 min read
73 views
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Board Members and Management Can't Handle It All... Boundaries and a Healthy Mindset
Serving on the board of an association is an admirable duty. Most board members mean well and want to provide good service. They do this...

Karel Costa-Armas
Feb 16, 20233 min read
53 views
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How Can Managers Work Together With the Association Attorney?
Managers play a very important role as the front line alarm system for potential liability risks. A good manager should be able to...

Karel Costa-Armas
Feb 14, 20232 min read
29 views
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Recalling the Condo Board - Florida Statute
Are you and other residents ready to "recall" the current board? This process is not as easy as you'd think. Yes, it can be done; and it...

Karel Costa-Armas
Nov 23, 20222 min read
190 views
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When to Share Board Decisions with Contractors
Have you ever had a contractor find out information discussed at a recent Board meeting? Does it feel like the fox is sleeping in the...

Karel Costa-Armas
Oct 24, 20221 min read
17 views
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Homeowners' Responsibilities to the Community
Homeowners like to know they have RIGHTS in their community…. but are you aware of the owners’ RESPONSIBILITIES? Yes, each owner has a...

Karel Costa-Armas
Sep 1, 20221 min read
80 views
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Committees at HOA's and Condominiums - Purpose and Structure
Committees... Do you have them? Are they good for your community? In recent years, I have learned to direct Boards better in using their...

Karel Costa-Armas
Jul 20, 20221 min read
39 views
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Homeowner Rights at your Condo or HOA
What are your rights an owner-member in an association? If you live in a community with rules and regulations, you have a certain number...

Karel Costa-Armas
Jul 9, 20221 min read
614 views
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Trusted Vendor Relationships - HOA Contractors and Construction at Condos
How important is it to have trusted vendors working on your association's projects? Does your board or manager have a good rolodex of...

Karel Costa-Armas
Jul 9, 20221 min read
11 views
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How to Remove a Bad Board Member
How to remove a problematic Board member. This is the most common request I receive. Usually the complaint stems from a director that is...

Karel Costa-Armas
Jul 4, 20221 min read
59 views
0 comments


Selecting the Management Company and Manager
Awarding the Management Contract What are you looking for in a management company for your association? If it’s a low price, then you may...

Karel Costa-Armas
Apr 12, 20225 min read
94 views
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Micromanaging The Manager
Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe...

Karel Costa-Armas
Apr 1, 20225 min read
24 views
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