Serious complaints about tHOA or Condo Boards have a difficult time getting traction with the authorities.

When to Call Management or Maintenance After Hours

What are your rights as an owner-member in an association? - To be treated fairly and with respect? - To be governed by competent board...

Nobody likes to hear complaints. Especially when the complaints come from the same people over and over again. Community Association...

What would be the one thing concerned owners want from their leadership? Accountability.

Here are four red flags that may cause you to believe you have a legitimate claim that points to Fraud or Theft in your community:...

There may come a time when you witness a resident being rude, loud, and abusive. Actually, it occurs quite often at board meetings. It...

As a consultant for community associations, I get calls quite often for suspicions of Fraud and Theft at their community. It’s almost...

Social Media for Community Associations - Procedures and Etiquette , Online Conduct Guidance for Boards and Managers

Serving on the board of an association is an admirable duty. Most board members mean well and want to provide good service. They do this...

Managers play a very important role as the front line alarm system for potential liability risks. A good manager should be able to...

Are you and other residents ready to "recall" the current board? This process is not as easy as you'd think. Yes, it can be done; and it...

Have you ever had a contractor find out information discussed at a recent Board meeting? Does it feel like the fox is sleeping in the...

Homeowners like to know they have RIGHTS in their community…. but are you aware of the owners’ RESPONSIBILITIES? Yes, each owner has a...

Committees... Do you have them? Are they good for your community? In recent years, I have learned to direct Boards better in using their...

What are your rights an owner-member in an association? If you live in a community with rules and regulations, you have a certain number...

How important is it to have trusted vendors working on your association's projects? Does your board or manager have a good rolodex of...

How to remove a problematic Board member. This is the most common request I receive. Usually the complaint stems from a director that is...

Awarding the Management Contract What are you looking for in a management company for your association? If it’s a low price, then you may...

Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe...