Karel Costa-ArmasJun 153 minWhen to Call Management or Maintenance After HoursWhen to Call Management or Maintenance After Hours
Karel Costa-ArmasFeb 213 minEmpathy and Compassion - Listening and Understanding ComplainantsNobody likes to hear complaints. Especially when the complaints come from the same people over and over again. Community Association...
Karel Costa-ArmasJan 183 minDo Not Let the Board be Abused and Interrogated.There may come a time when you witness a resident being rude, loud, and abusive. Actually, it occurs quite often at board meetings. It...
Karel Costa-ArmasJul 26, 20221 minSecurity at your Community AssociationSecurity and privacy at a community association is vital, and expected. Is your property adequately staffed in the “security” realm? Is...
Karel Costa-ArmasSep 18, 20213 minCommunity Security and Local Law EnforcementMost residents living in an association, with a barrier such as a gate, or a buffer such as a front desk staff, expect an increased level...