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When to Call Management or Maintenance After Hours
When to Call Management or Maintenance After Hours

Karel Costa-Armas
Jun 15, 20243 min read
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Empathy and Compassion - Listening and Understanding Complainants
Nobody likes to hear complaints. Especially when the complaints come from the same people over and over again. Community Association...

Karel Costa-Armas
Feb 21, 20243 min read
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Do Not Let the Board be Abused and Interrogated.
There may come a time when you witness a resident being rude, loud, and abusive. Actually, it occurs quite often at board meetings. It...

Karel Costa-Armas
Jan 18, 20243 min read
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Security at your Community Association
Security and privacy at a community association is vital, and expected. Is your property adequately staffed in the “security” realm? Is...

Karel Costa-Armas
Jul 26, 20221 min read
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Community Security and Local Law Enforcement
Most residents living in an association, with a barrier such as a gate, or a buffer such as a front desk staff, expect an increased level...

Karel Costa-Armas
Sep 18, 20213 min read
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