Karel Costa-ArmasFeb 213 minEmpathy and Compassion - Listening and Understanding ComplainantsNobody likes to hear complaints. Especially when the complaints come from the same people over and over again. Community Association...
Karel Costa-ArmasFeb 202 minThe Secret – AccountabilityWhat would be the one thing concerned owners want from their leadership? Accountability.
Karel Costa-ArmasFeb 22 minRed Flags - That Indicate Trouble at Your AssociationHere are four red flags that may cause you to believe you have a legitimate claim that points to Fraud or Theft in your community:...
Karel Costa-ArmasJun 9, 20231 min4 Qualities That Improve Management Styles What can managers concentrate on to improve their management style? Among many things, there are four C's to keep in mind. Communication...