What can managers concentrate on to improve their management style? Among many things, there are four C's to keep in mind.
Communication
Commitment
Candor
Courage
While all are important, Courage is a highlighted trait these days due to the impact Mental Health awareness is having. Without the courage to insist on high standards, stand up for yourself and others, define boundaries, and handle bullying, a manager is looking at a very stressful workplace. All four traits complement each other and are expected from great managers. The consistency to improve yourself and provide good customer service is required to stay in the game.