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Why your HOA board Complaint is Being Ignored..
Serious complaints about tHOA or Condo Boards have a difficult time getting traction with the authorities.

Karel Costa-Armas
Nov 22, 20242 min read


Empathy and Compassion - Listening and Understanding Complainants
Nobody likes to hear complaints. Especially when the complaints come from the same people over and over again. Community Association...

Karel Costa-Armas
Feb 21, 20243 min read


The Secret – Accountability
What would be the one thing concerned owners want from their leadership? Accountability.

Karel Costa-Armas
Feb 20, 20242 min read


Red Flags - That Indicate Trouble at Your Association
Here are four red flags that may cause you to believe you have a legitimate claim that points to Fraud or Theft in your community:...

Karel Costa-Armas
Feb 2, 20242 min read


Do Not Let the Board be Abused and Interrogated.
There may come a time when you witness a resident being rude, loud, and abusive. Actually, it occurs quite often at board meetings. It...

Karel Costa-Armas
Jan 18, 20243 min read


Documenting Unexpected Incidents: Risk Management
Community associations are micro-governments within every city and state in this Nation. Since they are also governed by local, state,...

Karel Costa-Armas
Jul 10, 20233 min read


Detecting FRAUD and THEFT at Community Associations
As a consultant for community associations, I get calls quite often for suspicions of Fraud and Theft at their community. It’s almost...

Karel Costa-Armas
Jun 20, 20232 min read


Social Media for Community Associations - Procedures and Etiquette
Social Media for Community Associations - Procedures and Etiquette , Online Conduct Guidance for Boards and Managers

Karel Costa-Armas
May 27, 20238 min read


4 Essential Tips for New Board Members and Managers
New board members need a little orientation so that their experience is positive. I’ll give a few tips that will help both sides –...

Karel Costa-Armas
May 16, 20232 min read


Florida Condo - Life Safety Mandatory Requirements 2023-2025
Florida Condos and Co-Ops - 2023-2024 Mandatory Requirements - Safety Mandates If your Management Company has not made you aware of these...

Karel Costa-Armas
Feb 9, 20231 min read


Recalling the Condo Board - Florida Statute
Are you and other residents ready to "recall" the current board? This process is not as easy as you'd think. Yes, it can be done; and it...

Karel Costa-Armas
Nov 23, 20222 min read


When to Share Board Decisions with Contractors
Have you ever had a contractor find out information discussed at a recent Board meeting? Does it feel like the fox is sleeping in the...

Karel Costa-Armas
Oct 24, 20221 min read


Homeowners' Responsibilities to the Community
Homeowners like to know they have RIGHTS in their community…. but are you aware of the owners’ RESPONSIBILITIES? Yes, each owner has a...

Karel Costa-Armas
Sep 1, 20221 min read


Committees at HOA's and Condominiums - Purpose and Structure
Committees... Do you have them? Are they good for your community? In recent years, I have learned to direct Boards better in using their...

Karel Costa-Armas
Jul 20, 20221 min read


Homeowner Rights at your Condo or HOA
What are your rights an owner-member in an association? If you live in a community with rules and regulations, you have a certain number...

Karel Costa-Armas
Jul 9, 20221 min read


How to Remove a Bad Board Member
How to remove a problematic Board member. This is the most common request I receive. Usually the complaint stems from a director that is...

Karel Costa-Armas
Jul 4, 20221 min read


Micromanaging The Manager
Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe...

Karel Costa-Armas
Apr 1, 20225 min read


The Management Company Isn’t Controlling The Board
The second most popular complaint I receive (aside from the rogue board president) is that of the management company NOT doing their job....

Karel Costa-Armas
Jan 21, 20223 min read


The Rogue Board President… The Tyrant… The Dictator
If there is one character, I receive the most calls on, it’s this one. The calls come in quite often about the crazy board president that...

Karel Costa-Armas
Jan 10, 20224 min read


Should Homeowners Be Able to Quickly Access Association Documents?
Transparency and immediate disclosure of information is one of the best ways to avoid doubts about transactions in associations....

Karel Costa-Armas
Aug 20, 20212 min read
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