Selecting the Community Association Management Company

Choosing the new property management company for your HOA or Condo association

When to Call Management or Maintenance After Hours

Here are four red flags that may cause you to believe you have a legitimate claim that points to Fraud or Theft in your community:...

There may come a time when you witness a resident being rude, loud, and abusive. Actually, it occurs quite often at board meetings. It...

What can managers concentrate on to improve their management style? Among many things, there are four C's to keep in mind. Communication...

New board members need a little orientation so that their experience is positive. I’ll give a few tips that will help both sides –...

Managers play a very important role as the front line alarm system for potential liability risks. A good manager should be able to...

Every year hundreds of associations fret over the details of their elections. The truth is, they should. There are many details to the...

How important is it to have trusted vendors working on your association's projects? Does your board or manager have a good rolodex of...

How to remove a problematic Board member. This is the most common request I receive. Usually the complaint stems from a director that is...

Awarding the Management Contract What are you looking for in a management company for your association? If it’s a low price, then you may...

The second most popular complaint I receive (aside from the rogue board president) is that of the management company NOT doing their job....

Having the right employee join your association’s team is critical. Experience will tell you that the correct fit for your team is...

Karel Costa-Armas is a community association expert helping boards and homeowners gain clarity on their community processes.

The maintenance of the property is of the utmost importance. Timely repairs can avoid accidents and therefore unnecessary claims. Whether...