As managers and admin staff become more accustomed to a property and the routine administrative duties, they may forget to go outside and...

Awarding the Management Contract What are you looking for in a management company for your association? If it’s a low price, then you may...

Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe...

Association managers and real estate agents interact on a near daily basis. Each one has their functions to perform. Many times, real...

The second most popular complaint I receive (aside from the rogue board president) is that of the management company NOT doing their job....

If there is one character, I receive the most calls on, it’s this one. The calls come in quite often about the crazy board president that...

Where Do You Draw the Line in Renters’ Participation in Your Association? Recently, I had the pleasure of having to discuss the topic of...

Transparency and immediate disclosure of information is one of the best ways to avoid doubts about transactions in associations....

The surfside condo collapse of Champlain Towers has brought to light the very much needed reform of many rules and regulations pertaining...

Having the right employee join your association’s team is critical. Experience will tell you that the correct fit for your team is...

Karel Costa-Armas is a community association expert helping boards and homeowners gain clarity on their community processes.

What are homeowners entitled to expect from their association? Just as there are guidelines, laws, and procedures for Board Members,...

By Beth Ross HOA Board’s Fiduciary Duties Under Corporate Law The fiduciary duties of HOA Board members mainly arise from state corporate...

The Americans with Disabilities Act (ADA) became law in 1990. The ADA is a civil rights law that prohibits discrimination against...

By Laura Otto on CAIonline.org How do homeowners associations foster community when having neighbors over for dinner or using the...

As directed by Congress in Section 207 of the Telecommunications Act of 1996, the Federal Communications Commission adopted the...

The Americans with Disabilities Act (ADA) became law in 1990. The ADA is a civil rights law that prohibits discrimination against...

FEDERAL LAWS APPLY TO HOA'S AND CONDOMINIUMS (COMMON INTEREST COMMUNTIES) Homeowners associations generally fall under state laws. ...

Are you familiar with Roberts Rules? What does Robert's Rules of Order mean? A handbook for running meetings effectively and efficiently,...

There are many great benefits to communities when the membership participates proactively in its governance. Committees are groups of...