When to Call Management or Maintenance After Hours

What are your rights as an owner-member in an association? - To be treated fairly and with respect? - To be governed by competent board...

As a consultant for community associations, I get calls quite often for suspicions of Fraud and Theft at their community. It’s almost...

New board members need a little orientation so that their experience is positive. I’ll give a few tips that will help both sides –...

Management Companies get a bad rap at times from frustrated homeowners. Yes, there could be legitimate complaints but these TOP 3 items...

Are you and other residents ready to "recall" the current board? This process is not as easy as you'd think. Yes, it can be done; and it...

Security and privacy at a community association is vital, and expected. Is your property adequately staffed in the “security” realm? Is...

What are your rights an owner-member in an association? If you live in a community with rules and regulations, you have a certain number...

How to remove a problematic Board member. This is the most common request I receive. Usually the complaint stems from a director that is...

If your board wants to wants to throw away lots of money, allow lots of necessary maintenance to go undone. Here is a serious problem....

Awarding the Management Contract What are you looking for in a management company for your association? If it’s a low price, then you may...

Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe...

The second most popular complaint I receive (aside from the rogue board president) is that of the management company NOT doing their job....

Transparency and immediate disclosure of information is one of the best ways to avoid doubts about transactions in associations....

Having the right employee join your association’s team is critical. Experience will tell you that the correct fit for your team is...