Homeowners like to know they have RIGHTS in their community…. but are you aware of the owners’ RESPONSIBILITIES? Yes, each owner has a set of responsibilities so that the association’s governance runs smoothly. Rules must be followed, assessments must be paid, respect and courtesy must be in place, etc. As a board member or manager, you may want to share this with your community. #communityassociationmanagement property #communityassociations #realestate #florida #propertyman
Committees... Do you have them? Are they good for your community? In recent years, I have learned to direct Boards better in using their resources. I am better at delegating duties that other "want to" perform and assigning tasks that would otherwise slow me down in getting the results I seek. At an owners' association, Committees can be a fantastic asset for research, funding, activities, and better sense of community involvement. Here's a quick summary on COMMITTEES #commun
How to remove a problematic Board member. This is the most common request I receive. Usually the complaint stems from a director that is rude, arrogant, doesn't share information, and a plethora of other bad traits. can you get rid of them?
How do you get rid of them?
How did they get into their position?
Do they have support from other directors?
Does the majority of the membership support their actions? Listen to this 10 minute video and you may get the answers you seek.
Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe a corporate leader, is constantly providing you with an onslaught of repetitive questions and their opinion as to how you need to do your job? If you are in the community association business, it’s a given that you will encounter this often. I’ve come to quickly identify certain character types and their usual demands. Most of the offenders
Association managers and real estate agents interact on a near daily basis. Each one has their functions to perform. Many times, real estate agents feel they are hitting brick walls when dealing with homeowner associations. They don’t understand why their requests for documents and buyer approvals simply can’t be turned over quickly. Managers on the other hand, may ignore some of the agents’ requests because they are being “pushy” or have no right to some of the information.
The second most popular complaint I receive (aside from the rogue board president) is that of the management company NOT doing their job. When tempers flare and political drama goes into a frenzy, one of the common misconceptions is the management company is supposed to keep the board members in line and make sure they act properly. Many homeowners feel that the Management Company has the authority to fire the board. One recent call I entertained advised me that the managemen
If there is one character, I receive the most calls on, it’s this one. The calls come in quite often about the crazy board president that is ignoring everyone and is getting away with all sorts of crimes. The allegations are fierce and politics are usually at a boiling point. If you’ve lived in a community association for any length of time, you may have experienced this type of person at the helm of your community’s assets. If you live in Florida, especially South Florida, y
Most residents living in an association, with a barrier such as a gate, or a buffer such as a front desk staff, expect an increased level of security. While living in an association comes with many rules to follow and standards to be maintained, the level of service when it comes to security is expected to be more than the usual neighborhood. Those living in condominiums particularly, expect to be phoned or notified of a guest or vendor arriving to meet with them. In gated co
Transparency and immediate disclosure of information is one of the best ways to avoid doubts about transactions in associations. Management and Boards can easily provide most of the information on the association’s website. In Florida, effective in 2019, the following items must be posted on the association’s website (for condos with 150 or more units; but why not post it on smaller ones?): a. The recorded declaration and each amendment to each declaration. b. The recorded by
Follow me on Linkedin Click here and connect https://www.linkedin.com/in/karelcosta/ If you are seeking to connect with leaders and different fields, particularly Homeowner Association Management professionals, check out some of the articles on LinkedIn. Although not everyone is active and posting you can find contact information for leaders from Associa, Resource Property Management , Castle Group , Condominium Associates , FirstService Residential Florida and Vanguard Mana