Association managers and real estate agents interact on a near daily basis. Each one has their functions to perform. Many times, real estate agents feel they are hitting brick walls when dealing with homeowner associations. They don’t understand why their requests for documents and buyer approvals simply can’t be turned over quickly. Managers on the other hand, may ignore some of the agents’ requests because they are being “pushy” or have no right to some of the information.

Most residents living in an association, with a barrier such as a gate, or a buffer such as a front desk staff, expect an increased level of security. While living in an association comes with many rules to follow and standards to be maintained, the level of service when it comes to security is expected to be more than the usual neighborhood. Those living in condominiums particularly, expect to be phoned or notified of a guest or vendor arriving to meet with them. In gated co

Transparency and immediate disclosure of information is one of the best ways to avoid doubts about transactions in associations. Management and Boards can easily provide most of the information on the association’s website. In Florida, effective in 2019, the following items must be posted on the association’s website (for condos with 150 or more units; but why not post it on smaller ones?): a. The recorded declaration and each amendment to each declaration. b. The recorded by